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Customer Reviews
STEMS FLORAL
Local Overland Park, KS florist
Average Customer Rating: 4.3 of 5 stars. (70 reviews)
Date: May 18, 2023
Name: Carol O

State/Province:KS

My daughter lives in Sydney, Australia and sends flowers for most special occasions. I am so happy she found "Stems." I always take a picture and send it to my daughter. Your arrangements are consistently very fresh and beautifully designed. I love the vases and the extra bonus of chocolates. The delivery person is absolutely delightful and always calls ahead to make sure I'm home. Traditional service at it's best!
aj's Reply:
Date: May 22, 2023, 12:30 pm

You just made my day!!! we always try to please both the sender and the receiver. Hope to hear from your daughter again soon. Thank you for taking time to submit review. Appreciate hearing from our customers.
Date: Mar 06, 2023
Name: Edward S

State/Province:TX

Not as described
Date: Jun 12, 2022
Name: Priscilla M

State/Province:KS

I sent these flowers to a friend who has sounded a bit down. She was delighted with them and I’m positive they brightened more than one of her days! She raved about the beauty of the arrangement.
Date: May 11, 2022
Name: Barbara F

State/Province:KS

I ordered these for Mother's Day & was concerned because I could only choose the Florist Choice option due to a shortage of product. Not to worry because they were BEAUTIFUL & my mom loved them!
aj's Reply:
Date: May 12, 2022, 6:10 am

Thank you!!! Any time you have concerns, please call. We are always delighted to personally help you. We always try to please both the sender and the recipient. So happy all went well.
Date: Mar 15, 2022
Name: Phillip G

State/Province:KS

You never disappoint! Ive ordered a few times from you and each time you do a fantastic job, you bring smiles to faces for sure! What a great pleasure to know that when I order, I know you will make an amazing arrangement! Thank you so much for the awesome work you do!
aj's Reply:
Date: Mar 16, 2022, 7:40 am

WOW!!! You really made my day. Remember, beauty is in the eye of the beholder, and what an eye you have. TeeHee.Always thankful for the reviews .
Date: Mar 12, 2022
Name: Jana B

State/Province:IA

I was happy to find a florist that delivered on a Saturday. It was delivered promptly and were beautiful.
Date: Feb 15, 2022
Name: Cooper T

State/Province:KS

I ordered flowers online from Italy to be delivered to my mother on Valentine's day. They arrived as well as the personalized note I created and my momma loved them! She thought the flowers were beautiful.
aj's Reply:
Date: Feb 15, 2022, 10:17 am

Thank you to my international customer for your review. Always great when momma is happy!
Date: Feb 10, 2022
Name: Jeffrey W

State/Province:MO

Flower arrangement was beautiful and lasted a long time!
aj's Reply:
Date: Feb 10, 2022, 7:46 am

THANK YOU!!!!! You've made our day. Look forward to to serving you again.
Date: Jan 15, 2022
Name: Christina G

State/Province:KS

Orders flowers for my mom’s birthday and they turned out beautiful. She loved them and the chocolates that accompanied. Highly recommend!
AJ. Stems floral's Reply:
Date: Jan 16, 2022, 3:51 pm

Thank you!! We love to hear we've made someone's day.
Date: Jan 04, 2022
Name: Barbara G

State/Province:KS

The flower/candy arrangement was amazing. The delivery woman called me on my cell to let me know the arrangement was on my front porch for a no contact delivery. Very professional!
A j's Reply:
Date: Jan 04, 2022, 6:56 am

We're doing our best to promote safety. Thank you for your appreciation. Glad you liked the flowers and candy and thank you for sending your review!!
Date: May 09, 2021
Name: Nancy W

State/Province:KS

Love my beautiful flowers! Nice delivery lady too :0)
Date: Mar 20, 2021
Name: Linda L

State/Province:PA

Great customer service. The lady I spoke with was awesome
A J's Reply:
Date: Mar 22, 2021, 11:50 am

Thank You sooooo much!!! I really loved the awesome!
Date: Mar 08, 2021
Name: John B

State/Province:KS

Great customer service! They called minutes after my order to clarify a few things and the flowers were beautiful!
Date: Feb 23, 2021
Name: David B

State/Province:NY

Very professional and timely. Excellent arrangement.
A J's Reply:
Date: Feb 24, 2021, 4:06 pm

When customers take the time to let us know they are pleased, well that makes our day. We hope to serve you again. Thank You!!
Date: Feb 10, 2021
Name: Jeffrey W

State/Province:MO

Easy to order. Arrangement looked great and was delivered promptly!
A J's Reply:
Date: Feb 10, 2021, 4:13 pm

Our goal is great customer service! Although I'm sure you were great to work with as well. Thank you so much.
Date: Jan 29, 2021
Name: Lois F

State/Province:TX

What an amazing experience!!! GREAT customer service. I wanted something simple to be delivered the same day and the customer service I received was AMAZING. It's so appreciative to be able to work with someone and not just be a number. FANTASTIC EXPERIENCE would highly recommend to use!!
A J's Reply:
Date: Jan 29, 2021, 5:52 pm

WOW!! You really know how to make some ones day. Thank You. We really try our best to be to others what we would expect from others. Look forward to serving you again.
Date: Nov 12, 2020
Name: Christy S

State/Province:VA

Above and beyond!!! She didn't have flowers that I ordered. Made many calls and got them. Fantastic service!
a J.'s Reply:
Date: Nov 13, 2020, 6:33 am

Reviews always make my day!! Thank you. Customer service is very important since not only is your name on the order... so is mine. We give every order our "best shot". Be happy and stay well.
Date: Oct 24, 2020
Name: Evie D

State/Province:KS

When we called for a specific arrangement for my father in laws funeral we were given great advise and given wonderful ideas instead. By the end of the first call we felt like we had a new family friend. Come the day of the funeral we received a call from your florist and given more advice and options. Not many places give customer service like this anymore. Thank you for making this difficult day a little brighter. You were a blessing to our family today!
A J's Reply:
Date: Oct 29, 2020, 9:02 am

Thank you!!! I can't think of a better position than being a florist. I give my best because I know it's important to others. Meeting others expectations gives me satisfaction and pride. Bless you!
Date: Oct 14, 2020
Name: Patty L

State/Province:OK

They went above and beyond to deliver my order to an assisted living residence. Impressed.
A J's Reply:
Date: Oct 17, 2020, 6:27 pm

Thank you for your kind review!! That was my most difficult delivery I've ever had. What would life be without challenges? In the end all worked out, despite Covid-19. Determination is the key!!
Date: Aug 17, 2020
Name: ginger f

State/Province:KS

This gift was gorgeous! Have never seen a vase with so many different flowers, such a beautiful arrangement !!! Made my day!
aj's Reply:
Date: Aug 18, 2020, 5:35 pm

NO, YOU made my day!!!! I love that you took the time to review. Thank You from the bottom of my heart.
Date: Jun 22, 2020
Name: Lon E

State/Province:WI

She went out of her way to deliver at a requested time. Great customer service. Thanks for the beautiful arrangement.
aj's Reply:
Date: Jun 23, 2020, 5:21 pm

It feel so good to be appreciated. A big Thank You for the review. Stay healthy and happy!!
Date: May 23, 2020
Name: Fran W

State/Province:CO

My mom was thrilled with her flowers. She could not get over how fresh they were...lasted a really long time! Thank you!
A. J.'s Reply:
Date: May 26, 2020, 5:31 pm

I am always so happy to hear how much pleasure receiving flowers gives. We only use the best we can get and try to keep everything fresh. Thank you for your 5* review. Hope to hear from you again!
Date: Dec 31, 2019
Name: Charles G

State/Province:MO

GREAT service! After placing the order for my wife's birthday present, got a call from the owner to discuss options because some of the flowers I had requested were out of season. The results kept me in good graces for another year!
a j's Reply:
Date: Jan 08, 2020, 4:40 pm

I'm so glad you won't have to run for cover to the dog house!! We love saving the day. Thank you sooooo much for the kind review. It makes our day!
Date: Oct 14, 2019
Name: Stephen F

State/Province:KS

The online ordering process was simple and the flowers were beautiful. Not to mention the staff went above & beyond in calling me to let me know they were out of a particular flower from the arrangement I selected and made sure I was comfortable with the substitute. I will definitely shop here again.
A J's Reply:
Date: Oct 16, 2019, 8:53 am

I know sometimes on-line ordering can be intimidating, that's why we try to fill the order as you see it. Customer service is very important to us and our name is on the order as well as yours. Thank you for your 5 star review and taking the time to submit it.
Date: Sep 16, 2019
Name: Marshall F

State/Province:KS

The flowers were really beautiful and I would definitely go with Stems again!! Worth every penny!
A.J.'s Reply:
Date: Sep 17, 2019, 2:24 pm

Bless you for taking the time to review and giving such a glowing one at that! You know, you just made my day!!! I hope to serve you again.
Date: May 05, 2019
Name: Lora S

State/Province:KS

Without a doubt the most beautiful arrangement I have ever received-so creative and unique flower choices. These flowers lasted nearly 3 weeks and the container was over the top. Thank you for making my anniversary so memorable. Posed on my FB page and everyone thought it was to die for!!! Will definitely use your services in the future!
a j's Reply:
Date: May 06, 2019, 5:29 pm

thank you so much for your wonderful review!! Always makes our day to know we exceeded expectations. Thank you so much.
Date: Mar 08, 2019
Name: Jeanne R

State/Province:PA

My daughter said the flowers were beautiful and stayed fresher looking than the others she received. I would order from your floral shop again.
A.J.'s Reply:
Date: Mar 11, 2019, 2:34 pm

You just made my day!!! Happy they lasted for you. We always use the freshest possible. Thank you for the feedback.
Date: Feb 28, 2019
Name: Jonathan W

State/Province:MO

Flowers were beautiful and high quality. Looked like they may have shifted during delivery, as the arrangement was in a V shape versus appearing balanced. Pretty easy fix - overall great experience!
a j's Reply:
Date: Mar 01, 2019, 8:59 am

So sorry about the possible shift. Wish the driver would have noticed and made adjustments. Thank you for the feedback.
Date: Oct 15, 2018
Name: Debbie B

State/Province:AR

The flowers were delivered to the hospital, but had already checked out and the person delivering, made sure she got them at her home. The flowers were beautiful. Thank you.
aj's Reply:
Date: Oct 15, 2018, 7:30 pm

thank you for taking the time to write a positive review. We always try very hard to make sure your gift is received.
Date: Oct 14, 2018
Name: Nicolette T

State/Province:KS

I orders a candy bouquet for my daughter’s birthday. I thought the price was a bit much for what she actually received and the smiley face dish it was delivered was broken, clearly before it was delivered because the piece broke off wasn’t in the dish. I would not recommend this florist!
Date: Oct 10, 2018
Name: Kathy W

State/Province:KS

The lady who took my call was very friendly and helpful. She helped me figure out exactly what I wanted. I would recommend this business to anyone who needed flowers for the area.
a j's Reply:
Date: Oct 11, 2018, 9:02 am

Thank you so much for taking the time to give a review, especially a favorable one. You've made my day!
Date: Sep 26, 2018
Name: Danielle B

State/Province:CO

I called to get flowers sent for my friends birthday and they lady on the phone was such a delight. She walked me through exactly what I was wanting and gave me some great ideas. I did call right before closing and she took the time to make sure I was happy. I will defiantly order again!
a j Stems Floral's Reply:
Date: Sep 26, 2018, 8:40 pm

You just made my day!! Thank you. Without our customers, such as you, we would be nothing. I hope the recipient was just as happy with the order.
Date: Feb 12, 2018
Name: goretti m

State/Province:ND

I had a great experience with Stems. They did not have what i did order but worked out with me on phone. I did ask them to send a picture after the work, surprise enough, the picture came on text message. The bouquet was very beautiful and the recipient was extremely happy. Excellent job team .
a j 's Reply:
Date: Feb 12, 2018, 6:34 pm

thank you so much for the taking the time to review. I appreciate that. we at stems always try to work with the customer to achieve a positive experience.
Date: Oct 25, 2017
Name: Susan W

State/Province:TX

The arrangement was fresh, beautiful and looked exactly like the picture online. Very pleased!!!
aj's Reply:
Date: Nov 07, 2017, 9:13 am

I thank you for taking time to send a review. We always try to match the pic, but sometimes substitutions must be made. I appreciate your trusting us with your order.
Date: Sep 30, 2017
Name: Randy E

State/Province:MO

Exceptional work. Went above and Beyond. And more importantly she loved the arrangement
aj's Reply:
Date: Sep 30, 2017, 4:47 pm

You just made my day!! Thank You. We always work very hard to give our best. Thank you for taking the time to review and post.
Date: Mar 29, 2017
Name: James S

State/Province:MO

This is my second other from your shop. I was equally impressed as I was the first time. Even though, pictured design wasn't available, you made a beautiful arrangement, once again delivering quickly, admired by the receiver, which is most important to me.
aj stems floral's Reply:
Date: Mar 29, 2017, 8:18 pm

Thank you so much for taking the time to review and share that your expectations were met. We always to try to fill each order as closely as possible to the picture you ordered. I hope to help you again in the future.
Date: Mar 13, 2017
Name: James S

State/Province:MO

I want to thank you for the beautiful flower arrangement you delivered to my good friend, Augi at the hair salon a couple of weeks ago. Your personal touch of taking them right to him personally was a great touch. I am so very impressed and have decided to do it again today! Sincerely, James Lee Sedwick
a j stems floral's Reply:
Date: Mar 14, 2017, 1:50 pm

Thank You SOOOOOOOO much for your review!!!! It is always a pleasure to have made someones day.
Date: Jan 23, 2017
Name: SHERRI S

State/Province:UT

The shop was out of the bromeliad I ordered. Rather than just substituting something without telling me, someone called to let me know and offered me some choices. Also, there was a question about the card and I also received a call about that. If I lived in KC, I'd use them all the time!!
Date: Jan 11, 2017
Name: Kathy E

State/Province:KS

The owner of stem went out of her way at the very last minute to make a Thanksgiving happy for a family who had recently lost their Mom. The beautiful arrangement made for some happy faces. Thanks Stems❤️
a j stems floral's Reply:
Date: Jan 12, 2017, 3:20 pm

You just made my day. Thank you soooooo much. I also appreciate your taking the time to send your wonderful review. Most of all I achieved my goal of making others happy and adding to their holiday.
Date: Sep 18, 2016
Name: Cheryl S

State/Province:KS

Beautiful contemporary arrangement!
Date: Jul 02, 2016
Name: Tia S

State/Province:KS

LOVED the flowers! They were gorgeous orchids, hydrangeas and roses! Super sweet delivery person too! Would definitely order from Stems floral.
Date: May 22, 2016
Name: Patrick B

State/Province:KS

Excellent as usual
Date: Feb 05, 2016
Name: Diane K

State/Province:MO

Great service and the flowers were beautiful.
Date: May 30, 2015
Name: Patrick B

State/Province:KS

Phenomenal flowers
Date: May 19, 2015
Name: Michaela B

State/Province:KS

Arrangement is very creative in texture, color and artistic effect. Love this!
Date: Mar 26, 2015
Name: Gail L

State/Province:MO

You did a great job. My recipient was very happy with the flowers. You had to work hard to deliver this as I gave you the address of an empty house. You have my permission to charge my card a second time for $12.00 for the second delivery effort. Thanks. Gail
Date: Mar 06, 2014
Name: Amy T

State/Province:KS

The arrangement was beautiful and perfect to bring a touch of spring on a cold day!
Date: Dec 27, 2013
Name: Connie a

State/Province:KS

The arrangement was very pretty and the delivery person was nice. The arrangement only lasted 3 days, perhaps because the weather was so cold outside. The delivery person made sure someone was home to receive it before getting it out of the car, which I thought was nice.
Date: Nov 27, 2013
Name: Geri M

State/Province:TN

Your service was easy to use online and I was pleased with the response from those that received the fruit basket. Even though I was in a new city, ordering for the first time from your website, sending a gift to people I had just met, the experience was pleasant and I had peace of mind that it would be handled professionally. Thank you for that.
Date: Jul 05, 2013
Name: Candice L

State/Province:NV

Very impressed with the personal service.
Date: Apr 15, 2013
Name: Kathryn H

State/Province:KS

Beautiful arrangement. I really enjoyed the flowers.
Date: Jan 20, 2013
Name: Caryl R

State/Province:KS

Beautiful arrangement. The flowers are fresh and vibrant!
Date: Jun 04, 2012
Name: Susan R

State/Province:KS

My friend was very happy with the arrangement. Good service.
Date: May 28, 2012
Name: Arlene S

State/Province:KS

My daughter was "very" pleased with the flowers that you delivered. Thanks for making her uplifting! aj
Date: Mar 21, 2012
Name: Diane H

State/Province:CO

The recipient of the floral arrangement was so impressed. The folks at STEMS did an excellent job. If I need flowers for a KS family in the future, I will absolutely contact this florist.
Date: Mar 10, 2012
Name: Gloria M

State/Province:KS

beautiful arrangement..unique....thank you!
Date: Aug 16, 2011
Name: Willie W

State/Province:TX

Created the greatest artilecs, you have.
Date: Mar 01, 2011
Name: Miss N

State/Province:IT

The arrangement that I ordered was absolutely beautiful. Flowers lasted well. When I spoke to somebody on the phone she was well mannered and very helpful. Would definitely use this florist again.
Date: Aug 02, 2010
Name: Janice D

State/Province:CT

Although I did not see the bouquet that was delivered, my sister said that it was just spectacular.